Medical staff punished after privacy breach in Pennsylvania hospital


Respect for patients’ privacy is a work in progress, to judge from an incident in UPMC Bedford Memorial Hospital, in Pennsylvania. On December 23 last year surgeons were removing a “foreign body” from the genitals of a female patient. Somehow other staff were notified of this novelty and the operating theatre became so crowded that “it looked like a cheerleader type pyramid,” according one witness quoted in a state government report.

Worse still, operating room staff took pictures with their mobile phones and circulated them to other staff.

The Pennsylvania Department of Health declared that the hospital had violated several standards:

  • Failing to protect a patient's confidentiality and privacy
  • Allowing people not involved in the patient's care into the operating room
  • Allowing them to use personal devices to take pictures of the patient

As a result of an investigation, one doctor was suspended for 28 days and another for a week. The surgical services nursing director was dismissed.

When the incident came to light, hospital staff tried to excuse it. Mobile phones had to be used because the operating room camera was broken. It then turned out that it was not broken, but it was complicated to use.

On staff member recounted "it was a couple days before Christmas, I received a picture text on my phone from Anesthesia, made a comment and moved on. We do pass on interesting stuff..."

Bioethicist Craig Klugman commented on the issue in the bioethics.net blog:

... taking pictures of patients without their consent and using their vulnerable bodies as a source of amusement or entertainment is a gross violation of ethics. A patient is not a carnival sideshow exhibit. This is a human being who has placed her or his trust and well-being in the hands of the medical professionals. There is an ethical and legal expectation of confidentiality. These actions are nothing less than a violation of trust...

While having a policy and providing education are necessary steps, they are not sufficient. The culture of medicine which tolerates seeing patients as objects is the core of the problem and needs to change.




MORE ON THESE TOPICS | pennsylvania, privacy, usa

This article is published by Michael Cook and BioEdge under a Creative Commons licence. You may republish it or translate it free of charge with attribution for non-commercial purposes following these guidelines. If you teach at a university we ask that your department make a donation. Commercial media must contact us for permission and fees. Some articles on this site are published under different terms.

 
 Search BioEdge

 Subscribe to BioEdge newsletter
rss Subscribe to BioEdge RSS feed


 Best of the web
 
comments powered by Disqus